We provide advice via our adviceline telephone number and at a number of community locations around the city, via referral.
Our lines can be extremely busy – we receive an average of 1350 calls per month. Our volunteer advisers are working hard to answer calls and give the best advice they can. We recommend you try us at different times of the day – afternoons are usually quieter than mornings.
Consider using the self help page on our website that has lots of useful information that may help you to find some answers.